1. Information We Collect

We may collect personal data that you voluntarily provide when contacting us, requesting services, or engaging with our team. Depending on the context, this may include:

• Identity and contact details (for example, name, company, email address, and phone number).
• Project and engagement information (such as project scope, timelines, and technical requirements).
• Administrative records related to communications, support requests, and service delivery.

2. How We Use Your Information

• To evaluate and respond to inquiries, proposals, and service requests.
• To provide construction consultancy, site supervision, and related professional services.
• To communicate project updates, operational notices, and administrative information.
• To improve our internal processes, service standards, and website performance.
• To comply with legal, regulatory, and contractual obligations where applicable.

3. Data Sharing and Disclosure

Formax does not sell personal data. We may disclose personal information only where necessary and on a lawful basis, including:

• To trusted service providers acting on our behalf under confidentiality and data protection obligations.
• To clients, consultants, or project stakeholders where required for service coordination.
• To regulators, authorities, or other parties where disclosure is required by law or valid legal process.

4. Data Security

We implement reasonable technical and organizational measures to safeguard personal data against unauthorized access, loss, misuse, alteration, or disclosure. Access to personal data is restricted to authorized personnel on a need-to-know basis.

5. Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected, including business, legal, audit, and regulatory requirements. Data no longer required is securely deleted or anonymized where practicable.

6. Your Rights

Subject to applicable law, you may have the right to:

• Request access to personal data we hold about you.
• Request correction of inaccurate or incomplete personal data.
• Request withdrawal of consent (where processing is based on consent).
• Request deletion of personal data, subject to legal and contractual limitations.

7. Contact for Privacy Requests

For privacy-related inquiries, access requests, or data correction requests, please contact Formax at santhosh@formax.com.sg or call +65 90060447. We will respond within a reasonable timeframe in accordance with applicable requirements.

8. Policy Updates

We may amend this Privacy Policy from time to time to reflect changes in legal requirements, business operations, or service practices. The updated version will be published on this page and will take effect upon posting unless otherwise stated.